Polly 02 women's black suede platform ankle boots

Shipping is free with a minimum spend of € 200 in Italy and € 350 in Europe.

Check the product page for the shipping cost. The delivery forecast and cost are calculated in the checkout. Free shipping does not apply to limited edition and promo products.

You have 30 days to return your order.

You can choose to change size, change product or return the product.

Size/Change Product

Change is fast and immediate. Go to the form on our website, select the size/new product for the exchange. Print the return label of your order and leave the parcel at a UPS centre. As soon as we receive the return, we ship the new size/new product.

All return instructions can be found on the product page.

Product return

We have extended the return from 14 to 30 days to give our customers more time to evaluate.

Go to the form on our website, select product return. Print the return label of your order and leave the parcel at a UPS centre. As soon as we receive the return, we proceed with the refund.

The cost of returning the product can be found on the Returns page. The cost is deducted from the total amount initially paid, including initial shipping.

You can receive a refund or a gift card. In the case of cash on delivery payment, the refund is made by bank transfer.

The product must be returned undamaged, unused, washed, stained or damaged and must be returned in its original packaging.

You can call or write us on WhatsApp at +39 3384058829 or by e-mail at ordini@faraoneshop.com

As soon as you place your order we will send you emails for any movement of your order

You can pay by debit/credit card (visa, mastercard, american express, maestro), wallet (apple pay, google pay), cash on delivery (cash to the courier), in instalments (klarna), paypal (also in instalments), satispay, ideal, bancontact

Faraone is a multi-brand store for clothing, footwear and accessories. Founded in 1970 by the Faraone family, today it is a point of reference for many customers, of all ages.

You can read reviews on the verified site Feedaty to know what customers think of us. Be careful when searching for reviews, because there are homonymous companies, we are faraone.shop and we only have reviews on feedaty.

Write to us on WhatsApp at +39 3384058829, we will be happy to help you

If you need more photos and videos of the product or more information (such as composition), write to us on whatsapp at +39 3384058829